Mary M Zsc

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Verified Reviewer

Undelivered parcel

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After receiving emails from royal mail stating delivery would be on the 3/12/24 it has still not arrived not a happy customer

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Preferred solution: Deliver product or service ordered

User's recommendation: Be wary of royal mail not reliable

Marie G Cas

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Verified Buyer
|

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Verified Reviewer
| map-marker Fleetwood, England

Boots unserviceable after a five months

Bought husband a pair of walking boots for Xmas and the left boot has split on the upper. Both boots have split on the sole. They have been used in fairly light conditions whilst walking a dog on a golf course.

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Loss:
$47

Preferred solution: Full refund

User's recommendation: I think a pair of walking boots should last longer than 5 months after use in fairly light conditions.

Anonymous
map-marker Street, England

Checking on receipt of a return for order 10566****

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Refund has been issued. Thank you for your help .

Delivery service is very slow but products ordered are excellent quality at a good price

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Robert T Pen

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Verified Reviewer

Very helpful sorting out a refund for me

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I had ordered a wetsuit for my daughter, not realizing my wife had already bought one. When I realized this, I contacted Sports Pursuit and it was resolved with a refund.

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Pros:
  • Quality and cheapness

Preferred solution: Full refund

User's recommendation: Very quick and easy process

Resolved
David p Oik
map-marker Torcy, Ile-De-France

Resolved: Missing parcel

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I ordered it on the 18th of March it's the 29th March still no trainers ... so not great .but they have two warehouses on in the UK and one in Germany. I get the impression that if it's out of stock here then it could take an age .it's quicker to get goods from China!!

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Preferred solution: Price reduction

User's recommendation: May be order from somewhere else

Charles P Gvk

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Verified Reviewer

Ordered jacket to small

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Jacket to small for size I ordered sizes not true to size {{Redacted}}

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Preferred solution: Full refund

User's recommendation: Don’t buy !!

Joanne B Sut

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Verified Buyer
|

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Verified Reviewer
| map-marker Salisbury, England

Fault item

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SportPursuit - Fault item

Zip faulted impossible to get through to customer service they keep disconnecting your call

I've tried numerous times...

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Loss:
$70
Pros:
  • Cheap
Cons:
  • Bad customer service

Preferred solution: Full refund

User's recommendation: Don't bother with this company

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